Frequently Asked Questions

  • We begin the process as soon as we receive your initial deposit.

    Once the deposit is confirmed, our team will start working on your order or project, keeping you informed throughout each stage.

  • We use only natural diamonds of the highest quality such as VS+, DEF Color, sourced from ethical and reputable suppliers.

  • We offer custom design services where you can choose your preferred metals, stones, and design elements.

    Our expert designers work closely with you to bring your vision to life.

  • We provide a fitting kit that you can use at home to take an impression of your teeth.

    Alternatively, you can visit our shop for a professional fitting.

    Once we have your mold, we’ll use it to create your custom grill for a perfect fit.

  • Yes, our grills are designed to be removable. They are made to fit securely and comfortably over your teeth, so you can wear them as often as you like and remove them when needed.

  • Yes, we offer customization options for both chains and bracelets. You can choose the metal type, chain style (such as Cuban, rope, or Franco), length, and thickness.

    We also provide engraving services and can add diamonds or other gemstones to create a unique piece.

  • We require an initial deposit to begin production. The remaining balance is due upon completion before we ship or deliver your grill.

    We offer flexible payment options, including financing for high-end or diamond grills.

  • Yes, we offer diamond-encrusted grills with a variety of stone settings.

  • We offer a variety of metals, including 14k and 18k gold (yellow, white, and rose), platinum, and sterling silver.

    Each metal is of premium quality, designed to last a lifetime with proper care.

  • Yes, we offer international shipping to most countries. Shipping fees and delivery times vary depending on the destination. Please review our shipping policy for more information on international orders.

  • We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and bank transfers. For in-store purchases, we also accept cash.

  • Yes, we require an initial deposit before starting any custom orders. The deposit amount typically ranges between 30-50% of the total cost, depending on the complexity of the design. The remaining balance is due upon completion.

  • Yes, we allow split payments. You can combine different payment methods, such as using a credit card and PayPal, or applying a gift card along with a credit card, to complete your purchase.